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Case Study · Retail

Card machines that stay online, no matter what.

How retail chains keep payment terminals prioritised over guest Wi-Fi, across every store in the group.

Card machines that stay online, no matter what.
The challenge

Retail chains run point-of-sale terminals, stock systems and guest Wi-Fi over the same in-store connection, often across a dozen or more locations.

Busy guest Wi-Fi can slow or drop payment terminals at the worst possible moment, and an unmanaged network risks exposing point-of-sale systems to the same footprint customers connect to.

The solution

Cloud Group works closely with its extensive partner network of IT professionals and resellers to deploy iShield, a next-generation Smart Access Unified Threat Management Device, across retail chains from independent stores to nationwide groups.

Prioritised bandwidth for payment terminals
Strict store network isolation
Customer Wi-Fi captive portals
Automated link failover
Malicious behaviour & proxy blocking
Centralised multi-store management
The results

Payment terminals always online, guest Wi-Fi fully isolated from point-of-sale systems, and every store managed remotely from one dashboard.

Uninterrupted payments

Traffic shaping guarantees payment terminals stay fast and responsive, even when guest Wi-Fi is under heavy load.

Protected point-of-sale systems

Network isolation keeps POS and stock systems fully separated from customer-facing Wi-Fi.

Consistent store trading

Automated link failover keeps stores trading through local outages, avoiding lost sales.

Safer customer Wi-Fi

Captive portals give customers a controlled, secure connection with no path back into store systems.

Reduced fraud exposure

Malicious behaviour and proxy blocking help reduce the risk of card skimming and network-based fraud.

Lower store IT costs

Centralised management lets one team administer every store’s network without a technician on site.

“

“A busy Saturday used to mean slow card machines. Now the till is never fighting guest Wi-Fi for bandwidth.”

Cloud Group IT Partner & Retail Deployment Specialist

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[email protected]+27 10 593 4493
JohannesburgBlock A, Blueberry Office Park
Apple St, Randpark Ridge
Randburg, 2156
London20-22 Wenlock Road
London N1 7GU
United Kingdom
+44 744 854 6603
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