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Cyber Warranty
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New: Cyber Warranty

Cyber warranty, now available behind every iShield firewall.

Your iShield firewall now comes with a Cloud Group guarantee behind it. If a cyber incident gets past your defences, the iShield Cyber Security Warranty gives you specialist incident response and financial support to recover, up to your warranty limit. Available from your certified iShield partner as part of your iShield subscription.

iShield firewall appliance showing network protection and financial protection layers
Essential

ZAR 250 000

annual warranty limit
ZAR 295 per client, per month, VAT incl.

For the 10 to 30 user office with no in-house IT.

Most soldStandard

ZAR 500 000

annual warranty limit
ZAR 495 per client, per month, VAT incl.

For businesses holding client data or moving money by email.

Advanced

ZAR 1 000 000

annual warranty limit
ZAR 895 per client, per month, VAT incl.

For multi-site operations, professional services and healthcare.

Warranty protection applies only while iShield is actively implemented and kept up to date, and while your iShield subscription stays active and paid up. Warranty protection ceases immediately if the subscription is cancelled. Pricing shown is billed together with your iShield subscription; the Warranty is not available as a standalone product.

What the warranty includes

The losses businesses actually recognise.

Data breach

Forensics, notification, legal costs and third-party claims when customer data gets out.

Business email compromise

Invoice fraud, where a staff member pays a spoofed account instead of the real one.

Cyber extortion

Ransomware response and the cost of getting the business trading again.

Internet of Things event

Losses arising from a compromised camera, controller or connected device on the network.

FAQ

Common questions about the warranty.

Can any business buy this?

It’s offered through certified iShield partners alongside the firewall, to their end customers.

Who provides the warranty?

Cloud Group.

Does this replace a business insurance policy?

The warranty is not insurance and does not replace your business insurance.

Ask about cyber warranty for iShield.

A Cloud Group engineer will walk you through pricing and how it works alongside your iShield firewall.

Pick a time and get instant confirmation.

Or call +27 10 593 4493
[email protected]+27 10 593 4493
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Randburg, 2156
London20-22 Wenlock Road
London N1 7GU
United Kingdom+44 744 854 6603
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© 2026 Cloud GroupThe Cyber Warranty is subject to the terms and conditions set out in the iShield Cyber Security Warranty Terms & Conditions. Prices shown are indicative and do not constitute a formal quote.