Case Study Healthcare

Patient care can't wait. Neither can network security.

Guest Wi-Fi, conference events and back-of-house systems on one network—safely isolated from each other.

The challenge

Healthcare organisations, retail pharmacy groups and practitioners manage sensitive patient data across multi-site, multi-branch or multi-room operations while supporting diverse users including staff, guests and contractors.

Cyberattacks on healthcare have surged globally and in South Africa, including ransomware disrupting patient care and payments at scale, and an incident on South Africa’s National Health Laboratory Service that disrupted national testing services. The average cost of a healthcare data breach has reached approximately $11.2 million. Bandwidth contention from guests frequently affects critical VoIP, telemedicine and clinical systems, and providers must comply with POPIA across geographically dispersed locations.

The solution

Cloud Group works closely with its extensive partner network of IT professionals and resellers to deploy iShield — a next-generation Smart Access Unified Threat Management Device — across various healthcare settings, spanning multi-site hospital groups, private hospitals, doctors’ rooms and multi-branch retail pharmacies.

The results

Comprehensive protection across healthcare and dispensing facilities, with real-time script processing, centralised cloud management and robust compliance support.

Enhanced security

Comprehensive protection across healthcare and dispensing facilities with effective guest controls via captive portals and threat mitigation through GeoBlocking and advanced inspection.

Optimised dispensing & performance

Traffic shaping ensures that real-time script processing, medical aid approvals and prioritised VoIP run smoothly without clinical or operational delays.

Operational efficiency

Centralised cloud monitoring lets IT partners see firewall online/offline status across multiple pharmacy branches or hospital wards from a single dashboard, freeing up internal resources.

Reliability & scalability

WireGuard and automated link failover support flexible, secure and uninterrupted working across varied healthcare settings.

Compliance support

Robust logging, network separation and GeoBlocking aid regulatory adherence to POPIA and healthcare data standards.

Cost effectiveness & partner success

The all-in-one solution reduces complexity and costs. Partners benefit from discounted rates, co-marketing opportunities and a strong product roadmap, enabling them to deliver high-value outcomes for healthcare clients.

“Whether managing a large hospital group or connecting a multi-branch retail pharmacy environment, iShield lets us deliver robust protection with minimal disruption.”

— Cloud Group IT Partner & Healthcare Deployment Specialist

Ready to secure your healthcare network?

Contact Cloud Group to learn more about our partner programme or to book a demo.