Case Study - Mining

Deep underground. Fully secured.

How Cloud Group’s iShield Unified Threat Management Device secures remote mine sites, contractors and operational technology networks.

The challenge

Mining operations and resource extraction groups function in exceptionally demanding, harsh environments that span vast geographical footprints, linking remote extraction sites, processing plants, regional distribution hubs and corporate headquarters. Managing communication across these multi-site operations requires absolute perimeter security for industrial control networks while maintaining open, reliable connectivity for contractors, engineers and administrative staff.

The mining and heavy industry sectors also face an escalating wave of sophisticated cyber threats and severe connectivity vulnerabilities—isolated primary links in rural areas mean outages can instantly halt telemetry, weighing bridge applications and cloud-based supply chain systems, while a constant influx of contractors and suppliers requiring internet access adds risk. Without strict segmentation, a single infected contractor laptop could become a beachhead for lateral malware migration into critical operational systems, placing intense pressure on executives to safeguard OT and corporate networks under data protection regulation.

The solution

iShield segments operational and administrative traffic, automatically fails over to LTE when the primary link drops, and gives site managers one dashboard to monitor connectivity across every location.

The results

Protected, predictable operations with prioritised bandwidth for payment terminals, ironclad patron safety and fair table turnover — all managed remotely.

Flawless multi-site integration

Encrypted tunnels maintain rapid, secure communication across all national operations, with on-demand updates to production, safety and logistics data.

Reduced operational overhead

Centralised cloud management lets IT partners resolve bottlenecks and troubleshoot remotely, minimising costly on-site callouts.

Uninterrupted operational continuity

Automated link failover protects remote sites from localised outages, keeping tracking, weighbridges and logistics platforms online 24/7.

Ironclad contractor security

Forced device isolation ensures that even an infected contractor device leaves core mining infrastructure unaffected.

Controlled, fair guest access

Captive portal session limits let mine managers regulate network usage in common areas and staff camps fairly.

Streamlined compliance

Structured identity logging and secure segmentation align with data protection and industrial safety standards.

“iShield completely changed the economics of these accounts for us. With automated link failover keeping primary telemetry lines live and a centralised cloud dashboard managing the entire firewall environment remotely, we’ve virtually wiped out emergency on-site callouts.”

— Cloud Group IT Partner & Industrial Enterprise Infrastructure Specialist

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