Johannesburg
Block A, Blueberry Office Park,
Apple St, Randpark Ridge,
Randburg,
2156
London
20-22, Wenlock Road,
London,
England,
N1 7GU
Guest Wi-Fi, conference events and back-of-house systems on one network—safely isolated from each other.
Hotel groups and hospitality operators manage complex multi-site environments that require balancing high-speed, open-access internet for guests with rigid core security for back-of-house operations. Properties must support a high turnover of diverse users while defending against sophisticated, high-stakes cyberattacks targeting the sector.
The hospitality sector has become a primary target for sophisticated, high-stakes cyberattacks. This was highlighted globally by phishing and reservation-hijack campaigns targeting Booking.com hotel partners, and locally when a Sandton-based hospitality-tech firm suffered a breach in which AI-driven penetration tools exfiltrated 2 million guest records. Hospitality groups also face severe compliance pressures under POPIA and PCI-DSS to safeguard payment card details and guest profiles.
"Sudden surges can completely collapse the network, driving down guest Wi-Fi speeds and crippling hotel systems."
Cloud Group works closely with its extensive partner network of IT professionals and resellers to deploy iShield — a next-generation Smart Access Unified Threat Management Device — across a broad range of hospitality settings, including on-demand conference network scaling, isolated event VLANs, captive portals, multi-site WireGuard mesh connectivity, and strict back-of-house isolation.
Flawless conference and event management. Zero cross-traffic contamination between guests, back-of-house systems and event delegates. Impeccable operational continuity for reception systems, digital check-ins and card terminals. Centralised portfolio oversight from a single cloud dashboard.
Venues can scale network availability dynamically to accommodate major conferences without experiencing latency, dropouts or bandwidth starvation on administrative networks.
Micro-segmented networks prevent data leakage or communication overlaps between regular hotel guests, back-of-house finance systems and independent corporate event delegates.
Traffic shaping and VoIP prioritisation ensure that even under full guest occupancy and peak conference usage, hotel reception systems, digital check-ins and card terminals operate flawlessly without lag.
Clean network segmentation eliminates the risk of lateral movement, ensuring that even if a guest or delegate device carries malware, the core hotel database and operational infrastructure remain completely unaffected.
Branded captive portals ensure smooth, automated Wi-Fi provisioning, giving guests and event attendees stable connectivity while preventing single users from hogging property-wide bandwidth.
IT partners and management can supervise an entire portfolio of hotels from a single cloud dashboard, allowing for immediate remote policy adjustments, event-specific network provisioning and bulk security updates.
“Managing network performance and security for hospitality clients used to be an ongoing challenge due to unpredictable user demands. With iShield, we can easily maintain the perfect balance.”
— Cloud Group IT Partner & Hospitality Infrastructure Specialist
Contact Cloud Group to learn more about our partner programme or to book a demo.
Block A, Blueberry Office Park,
Apple St, Randpark Ridge,
Randburg,
2156
20-22, Wenlock Road,
London,
England,
N1 7GU
